At Infoline, trust starts with our people. Join teams that run real customer operations, solve real service challenges and grow through learning, responsibility and progression.
The current catalogue states that 80%+ of the workforce is Omani, that middle-management supervisory and specialist roles are held by Omanis, and that 45 Omanis had been promoted in 2026 at the time of the catalogue.
- 80%+
Of the workforce is Omani
- 100%
Middle-management supervisory and specialist roles held by Omanis
- 45
Omanis promoted in 2026
Infoline is a place to learn customer operations by doing the work: serving customers, understanding performance, improving quality, building knowledge and growing into specialist and leadership roles.
Real operational responsibility
Learning tied to the job
Paths into quality, training, workforce
A workplace building Omani capability
Ready for your next role?
Explore current opportunities and find where you can contribute.
Service mindset
Language & communication
Learning agility
Resilience
Accuracy
Digital confidence
Don't see your fit? Reach out anyway, tell us what you do and where you'd like to grow.
Customer Experience Agent (Arabic / English)
Discipline · Customer ExperienceLocation · Muscat, OmanFull-time
Don't see your fit?
Reach out anyway, tell us what you do and where you'd like to grow.